Click on any of the below questions to get an answer, or scroll down to view all answers. If you don't see your question answered here, contact us and we'll be glad to help.
Is credit card information secure?
Paypal is one of the safest ways to send money online. Your financial information is automatically sent with data encryption and is securely stored on Paypal servers. Every Paypal payment is followed by an email comfirming your transaction. Return to top
When will an order ship?
Orders will be shipped within 5 business days unless otherwise notified. Return to top
What are the Shipping and Handling fees?
UNITED STATES – USPS Priority Mail with Delivery Confirmation - $5.00
CANADA – USPS Global Priority Mail - $10.00
*Insurance is available for orders made within the United States. Return to top
What if I am dissatisfied with my purchase?
If you are not satisfied with your purchase, I request that you return it unused and in its original packaging to me within two weeks of receiving it. Shipping and Handling fees will not be reimbursed. Return to top
Can you create pieces that are similar to ones already purchased?
Each of my pieces is one-of-a-kind. Therefore, I cannot duplicate items. Return to top
Do you make special orders?
I do not create custom work. Return to top
Do you work with wholesale accounts?
Yes. Return to top
What is the best way to contact you with questions or concerns?
You may email me at diane@wildberryglass.com. Return to top
Who designed your website?
The site was designed by Elissa Niccum. To contact her, view our contacts page. Return to top
